Korendy.gr offers the possibility of replacing products and a full refund provided that they comply with the following conditions:
The return must be made within the time period defined in article 4 par. 10 of law 2251/1994 with the following procedure:
- It must start within 7 calendar days from the date of receipt of the order by a notification to firstname.lastname@example.org and
- It must be completed within 7 days from the approval for sending the returned products, in total within a period of fourteen (14) days.
- The returned product must be in perfect condition within the original packaging, and be accompanied by all the documents proving the transaction.
- In case of using the product or damaging their original packaging, the return is not accepted.
- We do not commit to replacement because stocks for each product are very limited and it will not always be possible to replace with the same or different product.
- Refunds are made within 30 days of the return and receipt of the products by our company and provided that the conditions are met.
- Your refund is made by the same means by which you completed the order.
- All defective products or different codes from those you ordered will be replaced or will be refunded, with the total expense bearing korendy.gr. If you wish to replace a defective product with a new one korendy.gr will bear the total cost of the shipment. In the case of return of a non-defective product the cost of return is totally covered by the customer.
- We reserve the right to chance this Refund Policy at any time.